Same Day Shipping: Order Before 11:30a PST M-F Free Shipping in the U.S. with $250+ Order
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Frequently Asked Questions (FAQ)

1. Do you price match?
Yes, simply send us the link to where you found it cheaper and we will work with you.

2. Do you offer free shipping?
Yes, with $250+ order.

3. If I bought a bike from you, do you offer a discount?
Yes, contact us for a special code to use on the website or you can place an order over the phone.

4. When will my order ship? 
M-F same day shipping when order placed before 11:30a PST. 
*Disclaimer: there have been shipping carrier delays due to high volume so keep a close eye on the tracking number.

4. How will my order ship if I choose free shipping?
We use USPS if it is a lightweight package and lower value. If high value and a large package we will ship UPS. 

5. For international shipping, are there additional customs fees?
Yes, please contact your local customs office to find out how much. We are not responsible for import fees to other countries.

5. What is your return policy?

6. Why aren't there parts for my bike on your website?
We list accessories for the newest bikes and only parts we keep in stock*. Contact us via the info below to get items not on our website ordered.

*Note: Some parts on the website we keep on as special orders once we stop stocking them, please watch for this in the descriptions.

7. Can I pick up my order?
Yes, please select pick-up at checkout and we will contact you when it is ready.
In store pickup hours are Tues-Sat 9:00 AM-5:30 PM

8. Where are you located?
3617 India St STE B
San Diego, CA

9. How can I contact you?
Online Orders: 858-633-7121 Hours: M-F 8a-5p PST
In Store Pickup: 619-233-4762 Hours: Tues-Sat 9a-5:30p PST